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The player from Canada expereinced technological difficulties to the casino website whilst actively playing slots. We’ve turned down this complaint inside our system as a consequence of a lack of proof sort the participant.
Finally, the player's account was confirmed along with the participant verified acquiring the main withdrawal via bitcoin. The next withdrawal was delayed. The casino informed us that the money was returned for the player's account as a result of a miscalculation in an information offered for your wire transfer. Regretably, the participant stopped replying to our messages, so we were being forced to reject the complaint.
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All the 3 Reside chat agents need to get awards the best way they act like They are really truly striving to assist you to but almost nothing is fixed. This is nuts I really feel like we must always be capable to do something about this I’m goin to contact my lawyer. The also lie and they don’t reply to e mail.
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The player experienced obtained affirmation emails within the casino. We tried to investigate her challenge, asking for more information and communication documents Together with the casino. Nevertheless, the player didn't respond to our inquiries in the offered timeframe, primary us to reject the complaint as a result of deficiency of information.
Casinos having a Below normal Security Index generally have an unfavorable ratio in their selection of holiday makers to related complaints submitted by gamers. It means that this casino has likely handled some players unfairly in past times. Submitted: 10 Jul 2021
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At the time Now we have All of this data, We'll Be sure to escalate this to the appropriate Section to get reviewed. You might get an email with the result.